FULL-SERVICE MEDICAL BILLING

Outsourced medical billing services for healthcare practices

End-to-end billing, coding, credentialing, and revenue cycle management. Percentage-based pricing scaled to your volume – as low as 2.5% of collected revenue, with a dedicated specialist assigned to every practice.

Outsourced Medical Billing Services for Healthcare Practices hero image

WHAT SETS CHB APART

Full-service, actively managed, never passive.

We do not just monitor your billing. We actively work every claim, every denial, every aged receivable.

25%

Average Revenue Increase

Average revenue lift reported by clients after switching to CHB.

99%

Clean-Claim Rate

Accuracy that keeps denials rare and cash flow predictable.

24h

Claims Processed

Daily submission window, every business day. No batching delays.

OUR SERVICES

Every medical billing service your practice needs.

Pick what you need. Bundle them all. Everything is included in the volume-based rate (as low as 2.5%).

Medical Billing

End-to-end billing with daily claim submission, clean-claim scrubbing, and payment posting.

Medical Coding

Certified professional coders, 24-hour turnaround, bundled with billing for one transparent rate.

Revenue Cycle Management

End-to-end RCM from eligibility through final collection. Faster cash, fewer surprises.

Medical Credentialing

Payer enrollment, CAQH maintenance, recredentialing. Get on panels and stay on panels.

Denial Management

Every denial worked within 72 hours. Root-cause tracking stops the same denial from repeating.

A/R Follow-Up

Aged claims worked weekly by aging bucket. Recover AR you were about to write off.

Free Medical Billing Audit

Free audit for qualified practices. Custom rate quote in minutes, no commitment.

Support for New Practices

Billing and EHR setup for practices just starting out. No setup fee, no long-term contract.

BY SPECIALTY

Specialty-focused billing.

Specialty-aware workflows for the most common medical billing needs. Do not see your specialty? Ask, we likely support it.

BY STATE

Nationwide coverage. Dedicated state hubs.

Headquartered in California, serving practices in all 50 states. Below are the five hub pages for our most-served markets.

HOW OUR BILLING SERVICES WORK

Full-service medical billing, actively managed from first encounter to final payment.

Most outsourced billing vendors are reactive. They submit claims, wait for payments, and move on when something fails. CHB works differently. Every claim is tracked, every denial is worked within 72 hours, every aged receivable gets a human review. That is the difference between billing that technically functions and billing that actually protects your revenue.

What full-service medical billing actually includes

Full-service medical billing is an end-to-end revenue cycle operation. It starts before the patient arrives, with insurance eligibility and benefits verification, continues through charge capture and coding, runs through claim submission and payment posting, and finishes with denial management, A/R follow-up, and patient billing. When any one of those stages breaks, revenue leaks. When they run together cleanly, your practice collects what it has earned without the administrative overhead.

  • Eligibility and benefits verification before every visit
  • Charge entry with specialty-specific code review
  • Clean-claim scrubbing against payer-specific rule sets
  • Daily electronic claim submission (837P / 837I / 837D)
  • Payment posting, ERA reconciliation, and patient-responsibility calculation
  • Denial management with root-cause tracking and timely appeals
  • Aged-claim A/R follow-up (31 to 120+ day buckets)
  • Patient statements, calls, and payment plan coordination
  • Credentialing maintenance (CAQH, PECOS, state Medicaid, commercial payers)
  • Monthly reporting with claim-level detail and KPI tracking

Why outsource medical billing instead of handling it in-house

Running billing in-house means carrying fully loaded staff costs, EHR and clearinghouse fees, training overhead, compliance exposure, and the coverage risk when a biller is out sick or quits. For most small and mid-size practices, the math rarely works. A single in-house biller typically costs $55,000 to $85,000 in salary and benefits plus software and training, and still needs supervision from the practice manager or physician.

Outsourcing converts that fixed cost to a variable percentage that scales with what you actually collect. CHB runs at 2.5 percent of collections as a lowest rate, with no setup fee and no contract. That means a practice collecting $50,000 monthly pays about $1,250 for a dedicated specialist, clearinghouse access, credentialing, and reporting. In-house, the same scope typically runs 2 to 4 times higher once salary, benefits, software, and management overhead are counted.

The other advantage is depth. A single in-house biller handles every payer, every specialty rule, every denial code. CHB specialists work your account every day and tap into the team for edge cases, which means denials get resolved faster and clean-claim rates stay above 99 percent.

The stages of revenue cycle management we run

Revenue cycle management is the full financial life of a patient encounter. Break it into stages, and you can see exactly where revenue leaks happen and where intervention matters most.

StageWhat happensWhere revenue leaks
Pre-visitEligibility verification, prior authorization, patient registrationUncovered services, missing auths, bad demographics
EncounterProvider documents visit, charges captured, ICD-10 and CPT coding appliedUnder-coding, missed charges, modifier errors
Claim submissionClaim scrubbed against payer rules, submitted within 24 hoursClearinghouse rejections, timely filing lapses
AdjudicationPayer reviews claim, issues payment or denial via ERAPayment below fee schedule, silent denials
PostingERA posted, patient responsibility calculated, statements generatedUnposted credits, mis-allocated balances
Follow-upDenials worked, A/R reviewed, appeals filed, patient balances collectedAged claims written off, appeals missed, patients unbilled

What a dedicated specialist means in practice

CHB does not route clients through a call center or a ticket queue. Every practice gets one assigned billing specialist who knows your providers, your payers, and your workflow by name. That specialist owns your account day to day and escalates to the team when needed. The result is continuity: the person you spoke with last month is the same person reviewing this month is the same person working your denials next month. No onboarding cost every time a representative rotates. No lost context. No repeated explanations of the same payer quirk.

The billing specialist who works your account becomes an extension of your practice. They know which insurance plans your patients carry, which referring providers feed your schedule, and which modifiers your payers scrutinize. That knowledge compounds month over month.

Integrations with your existing EHR and PM

CHB integrates with 17 or more electronic health record and practice management systems, including Kareo, AdvancedMD, eClinicalWorks, athenahealth, Epic, Practice Fusion, Office Ally, Tebra, DrChrono, NextGen, and many others. You keep the software your providers already use. We connect to it and run billing operations without disrupting clinical workflows.

No migration. No retraining. No disruption to how your providers chart or how your front desk schedules. Integration setup is included in the 2.5 percent lowest rate.

Compliance, security, and accreditation

Every part of the CHB billing workflow runs inside a HIPAA-compliant, SOC 2 Type II-aligned environment with role-based access controls, encrypted transit and storage, and audited access logs. CHB is accredited by the Better Business Bureau and operates under US-based data handling policies with no offshore routing of protected health information. Background-checked US-based staff handle every client account, which matters both for compliance and for the quality of communication with your patients.

TRANSPARENT PRICING

As low as 2.5% of collected revenue.

Every service above is included. No setup fee, no per-claim charges, no long-term contract. Final rate depends on monthly collection volume, specialty, and claim complexity. Practices around $100K/month typically pay 5-6%; large practices ($1M+/month) can be as low as 2.5%. Ask for a quote and you will know your number in minutes.

WHAT OUR CLIENTS SAY ABOUT US

Find out why we are the most highly recommended medical billing company.

“

It is my pleasure to recommend CHB Medical Billing. Our practice, California Eye Center Optometry, has had the privilege of working with CHB for well over ten years, and the experience has been nothing short of excellent. Their expertise in claims submission, denial resolution, and A/R management has directly contributed to improved efficiency and reduced revenue loss for our office.

Dr. Khanjian

Founder and Clinical Director, California Eye Center

“

Since CHB took over our billing and collections, the financial health of our practice has increased exponentially. Their professionalism, hard work, and dedication guarantee a smooth process at our practice. They have been an invaluable asset to our practice. The whole team is kind and are always willing to help with any questions or concerns that we may have.

Simon Ritchken

M.D.

“

We have been thoroughly impressed with the exceptional medical billing services provided by Certified Healthcare Billing and their knowledge with the PCC EHR software. They have a great understanding of the billing service that they provide and have helped our practice immensely. Their team has been nothing but supportive with our needs and they have a great customer support team in helping with our patients.

Ilona Kleiner

M.D.

“

Since transitioning our billing services, we have experienced stronger follow-through on claims, improved visibility into our financial performance, and more consistent communication regarding account activity.

Levi Remmick

COPE Health Solutions

“

I would like to recommend you and your company CHB Medical Billing to anyone interested in exceptional results from medical billing. It has always been a pleasure to work with you and your team. I would like to thank you for all the work you have done for me in the children's cardiac medical clinic.

Dr. Gordon

Pediatric Cardiologist

“

CHB is one of the most effective medical billing firms I have ever worked with. They are fast paced, communicative, incredibly effective, and their innovation sets them apart in this day and age. They are extremely professional and pleasant, and are always available when I have a question. When I speak with their billers, I feel like they work for me.

Dr. Nguyen

Emergency Medicine Specialists

TRUST + COMPLIANCE

An outsourced medical billing company you can trust

HIPAA-Compliant & SOC 2 Type II

We are HIPAA compliant and in audit process for SOC 2 Type II. We manage your billing with strict access controls and audited security practices.

BBB Accredited

Certified by the BBB, we uphold the highest standards of integrity and excellence in all our medical billing services.

GSA Compliant

We are proud to be GSA compliant. This compliance ensures that we provide our healthcare clients with the most reliable and secure medical billing services available.

FAQ

Common questions about our billing services

Both. You can start with billing alone and add coding, credentialing, denial management, and A/R follow-up as needed. For most practices, bundling everything into the volume-based rate (as low as 2.5%) is the simplest setup because pricing stays transparent and no service falls through the cracks.

Probably yes. CHB supports cardiology, dermatology, endocrinology, gastroenterology, internal medicine, OB/GYN, orthopedics, pediatrics, urology, surgical, hospital, and ASC billing. We also handle behavioral health, primary care, urgent care, allergy and immunology, ENT, nephrology, neurology, oncology, ophthalmology and eyecare, physical therapy, and podiatry. If your specialty is not listed, ask, we likely support it.

CHB integrates with many EHR and practice management systems including Kareo, AdvancedMD, eClinicalWorks, athenahealth, Epic, Practice Fusion, Office Ally, Tebra, DrChrono, NextGen, Greenway, and many more. Our full supported list has 110+ systems. If your system is not on the list, ask, we can typically connect to any EHR that supports standard data exports or EDI workflows.

Most practices are onboarded within two weeks of contract. Credentialing, EHR integration, and AR cleanup happen in parallel so you do not have to sequence them. Your dedicated specialist is assigned during week one and claim submission typically starts before day 14.

No. Month-to-month agreements only. We earn the relationship every month rather than locking you in. If the service is not working for your practice, you can give 30 days notice and wrap up clean.

The volume-based rate (as low as 2.5%) covers billing, coding, eligibility verification, claim submission, payment posting, denial management, A/R follow-up, patient billing, credentialing maintenance, EHR integration, and monthly reporting. There are no per-claim charges, no setup fees, and no software fees. Your final rate depends on specialty, volume, and claim complexity.

We track clean-claim rate (target 99%), days in A/R (target below 35), net collection rate (target 97%+ of allowable), denial rate by category, and first-pass resolution rate. Monthly reports show claim-level detail, payer mix, and KPI trends so you can see exactly how the account is performing.

Our US-based support team handles patient billing calls and statement questions during business hours (Monday through Friday, 9 AM to 5 PM Pacific). Patients reach a real person, not an overseas call center. This typically reduces patient complaints to the practice because billing issues get resolved at the source.

We work your legacy A/R as part of onboarding. Aged claims from your previous biller get reviewed, re-billed where possible, and appealed where a denial can still be overturned. For most practices this recovers revenue that would have been written off.

Yes. CHB operates a HIPAA-compliant environment for every part of the billing workflow, with role-based access controls, encrypted transit and storage, and audited access logs. CHB is accredited by the Better Business Bureau with a long track record of billing service operations.

Yes. CAQH setup and maintenance, Medicare PECOS, state Medicaid, commercial payer enrollment, and recredentialing are all included for billing clients. We also handle hospital privileging coordination where it intersects with payer paperwork.

WHY CHOOSE CHB FOR MEDICAL BILLING SERVICES

Why practices trust CHB for medical billing services.

Choosing the best medical billing services partner means selecting a team that combines technical expertise with daily attention to your revenue cycle.

Medical Billing Services specialty experience accumulated since 2002

HIPAA-compliant + in audit process for SOC 2 Type II, with annual independent security audits

Coverage across all major procedures, modifiers, and payer rules in this specialty

EHR-agnostic — we work inside your existing Office Ally, eClinicalWorks, Athena, Epic, Kareo

California-based, US team with specialty-trained billing professionals

No long-term contract required — month-to-month engagement

Transparent percentage-based pricing: as low as 2.5% of collected revenue

Free practice audit before you commit — no obligation, real diagnostic value

HOW CHB DELIVERS

How CHB handles medical billing services day to day.

Every medical billing services engagement follows the same structured workflow across eligibility, coding, submission, denials, and reporting.

Eligibility verification

Pre-visit eligibility checks prevent denial-causing surprises before each medical billing services encounter.

Specialty coding

Medical Billing Services encounter coding by team experienced in this specialty modifiers and payer rules.

Submission & A/R

Daily claim submission. Aging worked daily across all payers. Same-day rejection correction.

Denial management

Denials categorized, root cause analyzed, appeals prepared within 48-72 hours of receipt.

ERA posting

Electronic remittance posted automatically with exception review for variances.

Monthly reporting

Dashboard showing collections by payer, days-in-A/R, denial rate, recovered revenue.

REQUEST A CUSTOM QUOTE

Get your custom rate in minutes.

Tell us about your practice. We will reply within one business day with a personalized rate proposal and a review of your current billing setup.

  • As low as 2.5% of collected revenue
  • No setup fee, no long-term contract
  • Free practice audit with every quote

Prefer to call

(626) 791-9004

Ready to see your numbers?

Free practice audit. Two quick steps. Personalized quote, no commitment.